Contact information

CONTACT INFORMATION

If you have any questions, concerns, or feedback, we'd love to hear from you.

Contact Details

Customer Support Hours

  • Monday to Friday: 9:00 AM – 6:00 PM EST
  • Weekends and public holidays: closed

Response Time

We're committed to responding to your inquiry within 48 business hours. During peak periods this may take slightly longer.

What Can You Contact Us About?

  • Product information and questions
  • Order status and tracking
  • Returns and refunds
  • Product issues or defects
  • Suggestions and feedback
  • Press and collaboration inquiries
  • Anything else on your mind

Before reaching out, we recommend checking our policies (shipping, returns, privacy) — you may find the answer you're looking for right away.